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Integrated system for issuing Certificates of Qualification and Classification of Construction Companies and Approval of natural persons or legal entities performing studies or project management

 Start date  February 2010  End date  December 2011
 Owner Ministry of Equipment and Transport
 Context

The certificates of qualification and classification of BTP (building and public works) companies and the approval of natural persons or legal entities performing studies or project management are issued by the Ministry for Equipment and Transport. Currently this service faces a number of difficulties:

  • For the MET, the paper records generate a heavy management load through the circulation of requests between the different departments of the ministry (on average 200 dossiers per month)
  • For the submitter, many visits to the MET are necessary to submit, track and collect the certificate or approval in paper form
  • The certificate issued by the current system can be forged (20 to 30 forgery cases have been recorded since 1994)
  • To address all these problems, the MET decided to develop an integrated system, accessible via the WEB, for management of certificates of qualification and classification and approvals

Aims

  • Set up an Internet portal allowing BTP (building and public works) companies and private individuals or legal entities performing studies or project management to prepare their requests and follow the status of their dossiers (request for a certificate, request to review a certificate, etc.)
  • Set up the back-office to hand certificate requests and certificate issuance
  • Issuing certificates and approvals in an electronic format (including digital signature) via the portal
  • Set up notification system for companies and private individuals or legal entities performing studies or project management to inform them that their certificate is about to expire (by email, SMS, etc.)

Expected benefits

  • Reduction in time to grant certificates
  • Reduction of expenses and travelling for the applicant
  • Availability to public bodies of a reliable consultation service on the authenticity of company certificates and approvals
  • Reduced risk of certificate forgery
  • Increased capacity for handling certificates

Achievements

January 2012

  • Paperless requesting of certificates
  • Paperless certificates
  • Back-office for appraising dossiers
  • Design, development and implementation of IS solution
  • Proposal to amend legal texts
  • Adoption of proposed amendments
  • Development of the portal
  • Setting up the solution’s hosting servers at the level of the MET

Success indicators

Type Indicator Target value
2010 2011 2012 2013
Development

Reception of requests via portal

Sending certificates via portal

Tracking dossier progress

 

 

 

Operational

Operational

Operational

 

 

 

 

 
Use

Number of requests submitted

   

600

1000

Number of certificates issued

    600 1000
User satisfaction

Turnaround time

    Réglementaire
Efficiency of the Administration

Number of dossiers handled

    2600 2800